Digital Learning Program Manager

3 weeks ago


Surat, Gujarat, India NIIT Full time

About NIIT:

A leading Skills and Talent Development Corporation.

We are a workforce pool building company for global industry requirements, with a footprint across 40 nations.

Our training and development solutions cater to Individuals, Enterprises, and Institutions.

Link to our website:

The Technical Trainer role is located remotely, requiring work in US/EMEA/ANZ time zones.

This position involves providing ongoing training and operational support to partner organizations during program onboarding, activation, implementation, and growth.

Key Responsibilities:

  • Work with the regional team to drive online learning platform program delivery and implementation plan execution, meeting partner and country targets.
  • Deliver training and operational support to partners during all program phases, including demos, learner engagement interventions, community activities, and webinars.
  • Share expertise on our online learning portfolio and platform with partners.
  • Help partners identify necessary competencies, training, and activities to activate learners and meet their impact needs aligned with Implementation Plans.
  • Build communities, identify volunteering opportunities, and gather learner success stories with partners.
  • Support partners and CSR Managers with online marketing and communications campaigns.
  • Collaborate with the global team and community of other team members for question support, enablement, and best practice sharing.

Candidate Requirements:

  • Technical acumen and comfort with technology.
  • Experience in teaching or training delivery (mainly online) and creating learning/skills development plans.
  • Operational support and troubleshooting expertise.
  • Digital learning platform experience.
  • Leveraging an expert network comfort level.
  • New technology fields like AI, Cyber, Data, Cloud, Software Development knowledge.
  • Familiarity with digital upskilling challenges for employment and job markets.
  • A general understanding of academic establishments, non-profit enterprises, NGOs, and training providers.
  • Global perspective, ability to build trusted relationships, and collaboration across teams.
  • Flexibility adapting to different environments and cultures.
  • At least 5 years of working experience.

Essential Skills and Competencies:

  • Strong presentation and online facilitation skills.
  • Excellent verbal and written communication skills, confidence in presenting to senior figures and delivering training.
  • Customer/partner relationship skills.
  • Project delivery experience.
  • Drive, self-motivation, and organizational skills for remote work within a large virtual team.
  • Curiosity to learn and creativity in finding better delivery methods for partners and learners.
  • Adaptability to change and comfort with ambiguity.
  • Growth mindset.

Estimated Salary Range:$65,000 - $85,000 per year



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