
Senior Team Leader
3 days ago
As a senior team leader, you will be responsible for overseeing and guiding a team to create a productive work environment that fosters growth and collaboration.
Key responsibilities include:
- Leading and inspiring a team to achieve operational goals
- Implementing strategies to optimize workflow and improve outcomes
- Maintaining high standards of customer service and addressing customer needs promptly
- Developing and executing promotional activities to attract new customers
The ideal candidate will have the following skills and qualifications:
Required Skills and Qualifications- Inventory management: ensuring adequate inventory levels in the department
- Departmental record-keeping: maintaining accurate records of cleaning and housekeeping schedules
- Attendance tracking: monitoring attendance and availability of staff in the department
- Team management: coordinating with ops manager for backup support in case of absenteeism
- Quality control: monitoring actual turnaround time (TAT) of each test and identifying reasons for deviations
- Grievance handling: addressing departmental grievances for patients, staff, and machine breakdowns
This role requires a strong leader who can motivate and coach a team to achieve high standards of customer service and operational efficiency. As a successful team leader, you will play a key role in shaping the department's culture and driving business growth.
Other InformationIf you are a results-driven leader looking to make a meaningful impact, this role may be an excellent fit for you. We look forward to hearing from qualified candidates who share our vision for excellence and innovation.
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