Dedicated IT Infrastructure Specialist

2 days ago

Thrissur, Kerala, India beBeeDigital Full time ₹ 90,00,000 - ₹ 1,71,00,000
Job Title:

Digital Infrastructure Specialist

Job Description:

We are seeking a skilled Digital Infrastructure Specialist to design, implement, and maintain our organization's IT infrastructure.

The ideal candidate will have expertise in server management, network architecture, and troubleshooting to ensure high availability, security, and performance of systems.

This role requires collaboration with cross-functional teams to meet organizational goals and objectives.

  • Install, configure, and maintain physical and virtual servers (e.g., Windows Server, Linux, VMware, Hyper-V).
  • Monitor server performance, availability, and capacity to ensure optimal operation.
  • Perform regular backups and disaster recovery testing to safeguard data.

Key Responsibilities:

Support and Troubleshooting:

  • Provide technical support for server and network-related issues.
  • Document and resolve incidents in a timely manner using ticketing systems.

Problem-Solving:

  • Ability to diagnose and resolve complex Server issues.
  • Analytical mindset with a focus on root cause analysis.

Communication:

  • Excellent verbal and written communication skills.
  • Ability to explain technical concepts to non-technical stakeholders.

We require the ServiceNow Administrator to perform day-to-day operations/tasks/activities of IT Service Management processes using the ServiceNow platform.

The ideal candidate will have 5-8 years of relevant experience and a strong background in ITIL, process improvement, and ServiceNow Administration.

  • Administer and maintain the ServiceNow platform, with a focus on IT Service Management (ITSM) modules such as Incident, Problem, Change, Request, and Knowledge Management.

About This Role:

This is an exciting opportunity to work with our team to design, implement, and maintain the ServiceNow Configuration Management Database (CMDB) to ensure accurate representation of infrastructure and application assets.

The ServiceNow CMDB Engineer will configure and customize ServiceNow CMDB modules, develop and maintain CMDB data models, relationships, business rules, workflows, and automation scripts.

Why Choose Us:

We offer a dynamic work environment and opportunities for professional growth and development.

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