Live Chat Customer Service Position

1 day ago

Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 3,60,000

Chat Support Representative Job Summary

">">

We are currently seeking a Chat Support Representative to provide customer service through online chat support. As a Chat Support Representative, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.

">

Key Responsibilities:

">
  • ">
  • Provide prompt, courteous, and efficient live chat support to customers, addressing their queries, concerns, and issues effectively.">
  • Assist our customers by understanding their products/services and providing accurate information to them.">
  • Resolve customer issues in a timely manner, escalating complex problems to higher authorities when necessary.">
  • Empathize with customers and provide excellent customer service.">
  • Operate multiple live chat windows simultaneously, responding to customers in a fast-paced environment.">
">

Requirements:

">
  • ">
  • Minimum high school diploma or equivalent.">
  • 1+ years of live chat experience is a must.">
  • Excellent written and verbal communication skills in English are essential.">
  • Ability to multitask between multiple live chat sessions.">
  • Previous experience in web chat support for foreign clients would be a plus.">
  • Candidates with a background in international live chat support will be given preference.">
  • Strong problem-solving skills with the ability to think on your feet and find solutions quickly.">
  • Willingness to adapt to new processes, tools, and client requirements.">
">

Benefits:

">
  • ">
  • Rotational shift schedule available.">
  • Based at Noida Sec-62 location.">
  • Salary up to Rs. 3,60,000 per annum.">
">

Profile: Live Chat Specialist

">

Shift: Rotational Shift

">

Location: Noida Sec-62

">

Working Days: 6 days/week

">

Job Type: Full-time

"] ,

  • Chat Support Executive

    1 day ago

    Noida, Uttar Pradesh, India Digininja Private Limited Full time

    Job DescriptionWe are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.Key Responsibilities:- Provide prompt, courteous,...

  • Chat Support Executive

    6 days ago

    Noida, Uttar Pradesh, India Digininja Private Limited Full time ₹ 4,20,000 per year

    We are currently seeking a Chat Support Executive to join our team and assist in providing customer service through online chat support. As a Chat Support Executive, you will be responsible for addressing customer queries, resolving issues, and ensuring customer satisfaction through live chat.Key Responsibilities:Provide prompt and efficient live chat...

  • For International Chat

    3 days ago

    Noida, Uttar Pradesh, India Tech Mahindra Full time US$ 50,000 - US$ 1,00,000 per year

    Job DescriptionThis is a full-time, on-site Chat Support role located in Noida. The Chat Support Representative will be responsible for providing technical and customer support through live chat. Daily tasks include responding to customer inquiries, troubleshooting issues, and ensuring customer satisfaction.The role demands excellent analytical and...

  • Chat Support Executive

    2 days ago

    Noida, Uttar Pradesh, India Dolphin Infra Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Summary:-We are seeking a proactive and customer-focused Chat Support Executive to join our company. The ideal candidate should have excellent communication skills, a strong understanding of the financial industry, and the ability to provide timely, accurate, and professional support to our clients via live chat.Key Responsibilities:-Provide professional...

  • Customer Engagement Representative

    6 days ago

    Noida, Uttar Pradesh, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a skilled Customer Engagement Specialist to join our team. In this role, you will be responsible for supporting customers through live chats and troubleshooting issues with their wireless internet products and services.Responsibilities- Support customers through live chats- Troubleshoot issues with wireless internet products and...

  • Customer Service Executive

    4 days ago

    Noida, Uttar Pradesh, India Techniek Outsourcing Full time ₹ 20,000 - ₹ 2,00,000 per year

    Customer Service Executive (Chat Support – US Clients)Location: Noida ( work from Office)Work Hours: 8 P.M to 5 A.MJob Type: Full-TimeExperience: 1–2 years (Required)About the Role:We're hiring an experienced and proactive Customer Service Executive to join our support team. In this role, you will be responsible for handling live chat support for our...

  • Customer Service Professional

    2 weeks ago

    Noida, Uttar Pradesh, India beBeeCommunication Full time ₹ 2,95,000 - ₹ 34,30,000

    Customer Service RoleThis is an exciting opportunity to work in a dynamic customer service environment.Key Responsibilities:Chat Handling: Handle multiple chats simultaneously while maintaining high levels of accuracy and efficiency.Customer Inquiries: Respond to a wide range of customer inquiries and resolve issues in a timely and professional...

  • Chat Support Specialist

    2 days ago

    Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 25,000

    Job OverviewWe are seeking an experienced and skilled International Chat Support Executive to join our team. This role involves providing exceptional customer service to clients from around the world, handling multiple chats simultaneously, and resolving a wide range of customer service issues.About the Role:Deliver high-quality customer service through chat...

  • Customer Service Representative

    5 days ago

    Noida, Uttar Pradesh, India Mir Pegasus Connects Full time ₹ 3,00,000 - ₹ 5,00,000 per year

    Responsibilities: Communication with customers assigned foreign language (reception and processing of incoming queries via phone, email, live chat);Providing support to clients; help with current issues;Registration of information in the database. Required Candidate profileRequirements: Excellent knowledge of Bengali and English;Expertise in specific...

  • Customer Service Representative

    6 days ago

    Noida, Uttar Pradesh, India Mir Pegasus Connects Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Responsibilities: Communication with customers assigned foreign language (reception and processing of incoming queries via phone, email, live chat);Providing support to clients; help with current issues;Registration of information in the database. Required Candidate profileRequirements: Excellent knowledge of Hindi and English;Expertise in specific...