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Master Order Coordinator

2 weeks ago

Madurai, Tamil Nadu, India beBeeOperations Full time ₹ 9,00,000 - ₹ 11,00,000
Job Title: Operations Executive

We are seeking a seasoned professional to oversee end-to-end order processing, manage marketplace seller panels, and coordinate with warehouse teams.

  • Key Responsibilities:
  1. Order Processing & Fulfillment
  • Monitor and process daily orders from various marketplaces.
  • Ensure timely creation of shipping labels and invoices.
  • Coordinate with warehouse team for prioritized order picking, packing, and dispatch.
Marketplace Panel Operations
  • Operate seller panels for order management, tracking shipment status, and handling cancellations or hold orders.
Coordination with Courier Partners
  • Schedule daily pickups with courier partners.
  • Share pickup manifests and confirm handover of shipments.
  • Follow up with logistics partners in case of missed pickups or delays.
Stock & Inventory Monitoring
  • Regularly reconcile inventory on marketplaces with physical stock.
  • Notify supply or purchase team in case of low stock alerts.
Returns & RTO Handling
  • Track return orders and RTOs for each marketplace.
  • Coordinate with warehouse team for inspection and restocking of returned products.
  • Maintain proper logs for damages and customer complaints related to returns.
Requirements:
  • Basic knowledge of e-commerce logistics.
  • Excel and Google Sheets proficiency.
  • Marketplace panel navigation skills.
  • Data entry and documentation expertise.
  • Strong coordination and teamwork abilities.