Client Services Specialist
23 hours ago
We are seeking a seasoned Clients Services Specialist to join our team.
This role is ideal for an experienced professional with a passion for delivering exceptional client experiences and driving business results.
About the Role- Develop and maintain strong relationships with clients to understand their business needs and provide strategic counsel.
- Lead campaign and program implementation, working closely with supervisors and external stakeholders as needed.
- Proactively identify and manage potential client issues and crises, alongside senior team leads.
- Drive and sustain excellent results for clients, learning from experience and making adjustments as necessary.
- 4-6 years of experience in public relations, marketing, or a related field.
- Strong knowledge and expertise in client services, including planning, execution, and measurement.
- Excellent written and verbal communication skills, with the ability to brief peers and seniors effectively.
- Good analytical skills, with the ability to develop solutions to solve basic client issues.
- Ability to apply integrated services to client business, identify when to pull in experts, and proactively involve supervisors to discuss potential solutions.
The ideal candidate will possess:
- Strategic thinking and creativity, with the ability to originate well-developed ideas based on data-driven insights.
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