
Live Chat Support Agent
24 hours ago
The primary objective of this role is to deliver exceptional customer service via live chat.
- Key Responsibilities:
- Handle customer inquiries in a prompt and professional manner.
- Provide accurate product/service information, resolving any issues that may arise.
- Maintain detailed records of all chat interactions for future reference.
- Ensure swift response times and high levels of customer satisfaction.
Candidate Profile Requirements
- Main Skills and Qualifications:
- Able to work varied shifts and meet daily chat performance targets.
- Prior experience in live chat support or related customer-facing roles.
- Excellent communication skills with the ability to articulate complex information clearly.
About the Role
- This is an exciting opportunity for a highly motivated individual to join our team and make a positive impact on our customers' experiences.
- We are looking for someone who is able to think critically, remain calm under pressure, and provide empathetic responses to customer queries.
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