Reservations Coordinator

2 weeks ago


Faridabad, Haryana, India Signum Hotels And Resorts Full time
Key Responsibilities
  • Provide exceptional customer service to individuals booking accommodations.
  • Offer expert advice on various hotel options to ensure a seamless experience.
  • Manage and process reservations efficiently.
  • Ensure accurate availability of rooms and amenities.
  • Process payments and send confirmation details to customers.
  • Resolve any issues related to bookings or reservations.
  • Promote reservation services and up-sell when appropriate.
  • Offer support for customers needing to amend or cancel reservations.
Requirements and Skills
  • Hold a diploma or degree in hospitality.
  • Have experience working in reservation or front desk roles, preferably in hospitality or travel.
  • Excellent communication and customer service skills.
  • Ability to prioritize tasks and manage time effectively.
  • Proficient in Microsoft Office Suite.
  • Basic data entry skills.


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