Digital Transformation Support Specialist

1 week ago

Jodhpur, Rajasthan, India beBeeAPO Full time ₹ 1,00,00,000 - ₹ 2,00,00,000
Business Operations Specialist

The role of the Business Operations Specialist is to provide critical support and expertise for the SAP APO modules, ensuring seamless operations and business excellence.

Job Summary

This is a highly skilled position that requires strong analytical and problem-solving skills, as well as excellent communication and documentation abilities.

Key Responsibilities
  • Provide advanced level support for SAP APO modules, including DP, SNP, PP/DS, and gATP.
  • Partner with business stakeholders to resolve complex incidents, requests, and issues within agreed service levels.
  • Ensure smooth demand/supply planning, production scheduling, and order promising processes are in place.
  • Support the development, testing, and deployment of APO-related changes.
  • Collaborate with cross-functional teams, including SAP Basis, integration, and business teams, to ensure seamless operations.
  • Document configurations, specifications, and support procedures to maintain knowledge transfer and training.
  • Contribute to APO upgrades, migrations, and transformation initiatives to drive business growth.
Requirements
  • 5–7 years of experience in SAP APO support or implementation.
  • Expertise in at least two APO modules: DP, SNP, PP/DS, or gATP.
  • Strong understanding of SAP ECC (MM, PP, SD) integration and its implications on APO operations.
  • Hands-on experience with incident, change, and problem management frameworks.
  • Experience with CIF integration and master data consistency to ensure data integrity.
  • Exposure to S/4HANA embedded PP/DS is an advantage.
Soft Skills
  • Strong analytical and problem-solving mindset to tackle complex issues.
  • Clear and effective communication and documentation skills to collaborate with global teams.
  • Ability to work independently and collaboratively in a dynamic environment.
  • Flexibility to adapt to changing priorities and work across geographies and time zones.

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