Sales and Marketing Representative

1 week ago

Narendra Nagar, India Marriott International Full time

Sales and Marketing Role

As a Sales and Marketing Representative at Marriott International, you will play a key part in assisting with the soliciting and handling of sales opportunities. Your responsibilities will include ensuring business is turned over properly and in a timely fashion for proper service delivery. You will also assist in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Your success will be measured by achieving personal sales goals.

Candidates' Profile

Education and Experience

  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
  • OR
  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required

Key Responsibilities

Building Successful Relationships

  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary, and not duplicative.
  • Builds and strengthens relationships with existing and new customers to enable future bookings.
  • Develops relationships within the community to strengthen and expand customer base for sales opportunities.
  • Assists with managing and developing relationships with key internal and external stakeholders.
  • Provides accurate, complete, and effective turnover to Event Management.

Managing Sales Activities

  • Participates in sales calls with members of the sales team to acquire new business and/or close on business.
  • Supports the operational aspects of business booked, including generating proposal, writing contract, customer correspondence.

Using Market Trends and Customer Information to Maximize Revenue

  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand, etc., and knows how to sell against them.
  • Assists in closing the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues, and concerns, to offer better business solutions.

Providing Exceptional Customer Service

  • Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
  • Servicing our customers in order to grow share of the account.
  • Executes and supports the company's customer service standards.
  • Provides excellent customer service consistent with the daily service basics of the company.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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