Sales Manager Assistant
3 weeks ago
Job Summary
The Sales Assistant Manager plays a key role in driving sales growth and customer satisfaction by assisting with sales opportunities, ensuring timely and proper service delivery, and building long-term customer relationships.
Candidate Profile
Education and Experience
• A 2-year degree in Business Administration, Marketing, or a related field, with 2 years of sales and marketing experience, or a 4-year bachelor's degree in a related field with no work experience required.
Core Work Activities
Building Successful Relationships that Generate Sales Opportunities
• Collaborate with off-property sales channels to ensure coordinated sales efforts.
• Develop and strengthen relationships with existing and new customers through sales calls, entertainment, and community outreach.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate turnover to Event Management.
Managing Sales Activities
• Participate in sales calls to acquire new business and close on existing opportunities.
• Support the operational aspects of business booked, including proposal generation and customer correspondence.
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Identify new business opportunities to achieve personal and location revenue goals.
• Understand market trends, competitors' strengths and weaknesses, and economic conditions to sell effectively.
• Assist in closing the best opportunities based on market conditions and location needs.
• Gain understanding of the location's primary target customer and service expectations.
Providing Exceptional Customer Service
• Support the company's service and relationship strategy by delivering service excellence throughout each customer experience.
• Service customers to grow share of the account.
• Execute and support the company's customer service standards.
• Provide excellent customer service consistent with the daily service basics of the company.
• Set a positive example for guest relations.
• Interact with guests to obtain feedback on product quality and service levels.
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture.
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