Director of Service Excellence

4 days ago

Indore, Madhya Pradesh, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000
Service Management Lead Job Overview

This position involves leading the delivery of programs, projects, or managed services. The role requires coordinating projects through contract management and shared service coordination.

  • Bachelor's degree in Computer Science or related field preferred.

The ideal candidate will have experience with IT service management tools and strong analytical skills with the ability to correlate information from various sources.

Responsibilities

This role involves managing a team and developing differentiated service offers to meet business needs. It also includes ensuring that the Service Catalogue is available, complete, accurate, and meets stakeholder needs.

  • Own the development of differentiated service offers to meet business needs.
  • Ensure that the Service Catalogue is available, complete, accurate, and meets stakeholder needs.
  • Engage with Service Owners to ensure services are adequately described and conform to guidelines.
  • Approve content for publication in the Service Catalogue.
  • Recommend and initiate continuous improvement programs for the Service Catalogue.
  • Work with Demand Engagement to capture business demand for IT&S services.
  • Collaborate with the Consumption Lead to develop and present consumption metrics to stakeholders.
  • Drive the introduction of new operational services into the Service Catalogue.
  • Provide transparency regarding costs associated with services offered.
  • Understand and comply with data privacy regulations.
  • Build strong relationships with stakeholders and operate successfully at all levels.

The successful candidate must be able to analyze complex data, identify trends, and simplify processes for delivery. They should also possess excellent communication and interpersonal skills.

Requirements
  • Proficiency in Service Integration and Management (SIAM).
  • Infrastructure Service Management.
  • Strong analytical skills with the ability to correlate information from various sources.
  • Excellent communication and interpersonal skills.

This is a challenging role that requires a results-driven individual who can lead change across functional and organizational boundaries. If you are self-confident, persuasive, and influential, this could be the perfect opportunity for you.

  • Director of Retail Excellence

    1 week ago

    Indore, Madhya Pradesh, India beBeeRetail Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Retail Management DirectorThe ideal candidate will be responsible for leading the School of Retail Management by providing strategic direction and fostering academic excellence.To achieve this, they will develop and implement innovative, industry-relevant programs that align with global retail trends.The successful candidate will also strengthen...

  • Director School of Retail

    4 days ago

    Indore, Madhya Pradesh, India Symbiosis University of Applied Sciences Full time

    Job DescriptionDirector School of Retail ManagementSymbiosis University of Applied Sciences, IndoreSymbiosis University of Applied Sciences (SUAS), Indore Indias pioneering skill development university invites applications from visionary academic leaders for the position of Director School of Retail Management.Eligibility Criteria:Educational Qualification:-...

  • Director School of Retail

    1 week ago

    Indore, Madhya Pradesh, India Symbiosis University of Applied Sciences Full time

    Director – School of Retail Management Symbiosis University of Applied Sciences, Indore Symbiosis University of Applied Sciences (SUAS), Indore – India's pioneering skill development university – invites applications from visionary academic leaders for the position of Director – School of Retail Management. Eligibility Criteria: Educational...

  • Director School of Retail

    4 days ago

    Indore, Madhya Pradesh, India Symbiosis University of Applied Sciences Full time

    Director – School of Retail ManagementSymbiosis University of Applied Sciences, IndoreSymbiosis University of Applied Sciences (SUAS), Indore – India's pioneering skill development university – invites applications from visionary academic leaders for the position of Director – School of Retail Management.Eligibility Criteria:Educational...

  • Director of Digital Media

    23 hours ago

    Indore, Madhya Pradesh, India Symbiosis University of Applied Sciences Full time

    Director – School of Media & Marketing Symbiosis University of Applied Sciences, Indore, invites applications from dynamic and experienced academic leaders for the position of Director in the School of Media and Marketing . Eligibility Criteria: Educational Qualification: Ph.D. in Management (Marketing or allied domains), Business...

  • 3 Days Left Director School of Retail

    1 week ago

    Indore, Madhya Pradesh, India Symbiosis University of Applied Sciences Full time

    Director – School of Retail ManagementSymbiosis University of Applied Sciences, IndoreSymbiosis University of Applied Sciences (SUAS), Indore – India's pioneering skill development university – invites applications from visionary academic leaders for the position of Director – School of Retail Management.Eligibility Criteria:Educational...

  • Director of Operations

    2 days ago

    Indore, Madhya Pradesh, India beBeeoperations Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking a highly organized and decisive Director of Operations to join our core team full-time.This role is ideal for someone who wants to build their career in the rapidly growing microdrama space. As the right hand to our directors, you will handle shoot scheduling, team coordination, and ensure flawless on-set execution.Main...

  • Director at School of BFSI

    5 days ago

    Indore, Madhya Pradesh, India Symbiosis University of Applied Sciences Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Position: Director - School of Banking, Financial Services & Insurance (BFSI)The candidate must hold a Ph. D. with 10–15 years of teaching experience at UG/PG levels, including at least 7 years as a Professor post-Ph. D. HoD experience is mandatory. The candidate should have a strong understanding and practical experience in Banking, and expertise in...

  • Senior Business Operations Director

    5 days ago

    Indore, Madhya Pradesh, India beBeeOperations Full time US$ 90,000 - US$ 1,20,000

    Leadership RoleThe role of a Senior Operations Manager involves overseeing and directing the activities of various campaigns, as well as managing staff assigned to these campaigns. This position requires strong leadership skills, with the ability to multitask and work effectively in a fast-paced environment.Key responsibilities include maintaining open...

  • Assistant to the Director

    5 days ago

    Indore, Madhya Pradesh, India Polystox Full time ₹ 20,000 - ₹ 35,000 per year

    Position:Executive Assistant to DirectorLocation: Indore – Bicholi MardanaExperience: 2–5 yearsSalary: ₹20,000 – ₹35,000(based on skills & experience)About the Role:We are seeking a highly skilled and proactive Executive Assistant who will act as the right hand to our Director, ensuring seamless coordination, exceptional follow-up, and efficient...