IT Account Manager

2 days ago


Belgaum, Karnataka, India beBeeRelationship Full time ₹ 1,00,00,000 - ₹ 2,50,00,000

About the Client Relationship Manager Role

This is a challenging position that requires building, retaining, and growing IT services/staffing accounts. As the single point of contact for clients, you will ensure on-time delivery with Sales and Recruitment teams, and drive revenue growth.

Key Responsibilities:

  • Owning key accounts through strategic farming and selective hunting (upsell/cross-sell/new logos)
  • Translating client goals to delivery plans; ensuring Service Level Agreement adherence and quality
  • Managing Service Orders/ Master Services Agreements, negotiations, renewals, invoicing, and collections
  • Maintaining a candidate network aligned to client demand; improving time-to-fill rates
  • Tracking account health, pipeline, and forecasts; flagging risks and driving resolutions

Requirements:

  • 1–5 years in Client Relationship/Account Management or Business Development in IT Services/Consulting or IT Staffing
  • Proven revenue growth outcomes; strong stakeholder management skills
  • Contract management, negotiation, billing/invoicing experience
  • Working knowledge of Software Development Life Cycle/Agile and IT hiring cycles

Nice to Have:

  • MSP/VMS experience, rate cards, compliance/SLA governance knowledge
  • Prior recruitment operations exposure (ATS, submittal quality)

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