
Client Engagement Manager
23 hours ago
This role is focused on driving client engagement to ensure successful partnerships between clients and the organization.
- Lead business development efforts, delivering strategic insights and solutions that drive business growth.
- Support senior business relationship managers in developing strategies to meet client business objectives.
- Manage and supervise global projects across various therapeutic areas, focusing on market analysis, competitor insights, and identification of key opinion leaders, pricing experts, and community leaders.
Key responsibilities include:
Job Responsibilities:- Supervise local healthcare professional targeting projects, presenting results of referral and prescription pattern analyses.
- Assist in pitches, sales, and marketing efforts, including proposal preparation and participation in sales meetings.
- Create, develop, and maintain project presentation materials, meeting agendas, minutes, and training materials.
- Identify and schedule project deliverables, milestones, and tasks.
- Collaborate with client teams, including medical affairs, commercial analytics, marketing, and field teams, to address business questions and develop data-driven strategies using the organization's platform.
- Liaise with the client's internal support teams, such as IT.
- Prepare client deliverables in the form of presentations and reports, presenting them to client teams.
- Develop and maintain project plans, launch plans, and client solution sites with support from the technology team.
- Ensure medical integrity and accuracy throughout all client projects.
- Provide strategic support to medical, commercial, and regulatory teams using data-driven insights.
- Perform other related duties as assigned.
Requirements:
Qualifications:- Master's degree or equivalent experience.
- 4-10 years of related experience in consulting or client services.
- Proficiency in spreadsheet software, project management software, word processing software, email software, and presentation software.
- Analytical skills, customer service orientation, dependability, diversity awareness, ethical conduct, initiative, leadership, motivation, oral and written communication, problem-solving, professionalism, project management, quality focus, strategic thinking, teamwork.
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