Senior Contact Center Solutions Architect

Cloud Contact Center Solution ArchitectWe are seeking a skilled and experienced Cloud Contact Center Solution Architect to design, develop, and administer cloud-based contact center solutions.Main Responsibilities:AWS Service Integration: Develop and maintain Lambda functions, Lex bots, and API integrations for dynamic and personalized customer...

Cloud Contact Center ArchitectKey Responsibilities:Design, architect, and implement scalable contact center solutions.Integration with cloud services:AWS Lambda FunctionsAmazon LexAmazon S3Amazon DynamoDBAmazon KinesisIntegration with external systems:CRM SystemsTicketing PlatformsAnalytics ToolsBest Practices for Architecture, Security, and Cost...

Job Title: Cloud Contact Center ProfessionalWe are seeking a skilled Genesys Cloud Contact Center Engineer to join our team. The ideal candidate will have extensive experience with Genesys solutions and a strong understanding of contact center operations.This role involves working closely with stakeholders in multiple countries to ensure the contact center...

About the RoleYou will lead the design and implementation of cloud-based contact center solutions. This role involves collaboration with engineering, product, and operations teams to create scalable platforms that improve customer journeys and drive business outcomes.

About Our Digital Engineering and Technology ServicesWe are seeking a highly skilled engineer to design and deploy scalable, resilient contact center solutions using Cisco UCCE and CVP.Our ideal candidate will have expertise in analyzing business requirements and designing robust architectures that meet the needs of our clients. They will lead the...

Cisco Network Engineer Job DescriptionWe are seeking a skilled professional to design, deploy, and support contact center solutions using Cisco UCCE and CUCM technology.Key Responsibilities:Design and implement scalable and reliable contact center solutionsDevelop and test IVR self-service scripts using Cisco and third-party platformsIntegrate and configure...

About the RoleWe are seeking an experienced Senior Data Engineer to join our team. This is a critical role responsible for constructing and optimizing our data pipeline architecture, collaborating closely with data scientists and analysts to facilitate data-related functionalities.The ideal candidate will lead the optimization and scalability of data...

Cloud Solutions Architect OpportunityThe ideal candidate for this Cloud Solutions Architect role will possess a deep understanding of cloud computing and a proven track record of designing, implementing, and optimizing scalable, secure, and reliable cloud-based systems.Key Responsibilities:Design and implement cloud solutions that meet business requirements...

**Job Title:** Senior Technical LeadAbout the Job:We are seeking a seasoned Business Intelligence Analyst to fill a Senior Technical Lead position.Key Responsibilities:Provide production support for existing BI data models and products.Develop and implement Power BI solutions, including architecting data models and administering the platform.Serve as the...

Job Title: Senior Data ArchitectAs a senior data architect, you will be responsible for leading the design and implementation of our data warehouse strategy. This role requires strong technical expertise in data engineering and architecture, as well as excellent communication and leadership skills.">Key Responsibilities:Design and implement data warehouse...