Senior Account Development Manager
4 weeks ago
At ITech Ecommerce Pvt. Ltd., we are seeking a highly skilled Sales Account Manager to lead our account development and penetration strategy for assigned customers or regions.
Key Responsibilities:
- Develop and execute a portfolio management plan to drive sales growth.
- BUILD STRONG RELATIONSHIPS with clients to understand their needs and deliver exceptional customer service.
- Resolve conflicts and provide timely solutions to clients.
- SET SALES GOALS and develop strategies to achieve them.
- Research and identify new business opportunities.
- COMMUNICATE EFFECTIVELY with clients through phone, email, and in-person interactions.
- Handle customer inquiries, complaints, and feedback.
- Prepare and send quotes, proposals, and contracts.
- Manage the sales process using CRM software.
- Develop and maintain a CRM database.
- Meet sales targets and participate in sales team meetings.
Qualifications:
- Bachelor's degree or equivalent experience.
- 1-2 years of sales experience.
- Understanding of sales performance metrics.
- Proficient in CRM software and Microsoft Office.
We offer a competitive salary package, opportunities for growth and development, and a dynamic work environment.
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