Financial Fraud Specialist

1 day ago


Chennai, Tamil Nadu, India beBeeFraudPrevention Full time ₹ 53,76,000 - ₹ 81,92,000

About the Role

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  • This position involves fraud detection and prevention within the organization.
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Key Responsibilities:

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  • Respond to customer requests in a timely manner by processing claims and chargebacks.
  • Work on deceased customer accounts, review potential fraud alerts, and identify suspicious activities on claims.
  • Investigate claims for recovery opportunities as per procedure.
  • Determine the best course of action for customers to resolve claims or set correct expectations.
  • Maintain process KPIs and KRAs.
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Benefits:

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  • We believe in diversity and inclusion, hiring individuals with a broad range of backgrounds and experiences.
  • We invest heavily in our team members and their families, offering competitive benefits to support their physical, emotional, and financial well-being.
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Our Approach:

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  • We take pride in our commitment to responsible growth, which is reflected in our dedication to being a great place to work for our teammates around the world.
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About Us:

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  • We strive to make financial lives better through the power of every connection.
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Fraud Detection Operations:

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  • The fraud detection team reviews potentially fraudulent transactions flagged by filters and makes decisions based on judgmental review for products like new accounts, checks, deposits, online.
  • The team also provides fraud support through activities like closure fulfillment of deposit accounts, loss allocation, as well as specialized fraud work like defect analysis, secondary closure review, and hold audit.
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Global Business Services:

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  • Global Business Services delivers technology and operations capabilities to lines of business and staff support functions of the organization through a centrally managed, globally integrated delivery model and globally resilient operations.


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