Banking Fraud Specialist

1 day ago


Chennai, Tamil Nadu, India beBeeChargeback Full time ₹ 8,00,000 - ₹ 12,00,000
Job Summary

We are seeking a highly skilled professional to join our team as a Chargeback Specialist. In this role, you will be responsible for reviewing potentially fraudulent transactions and making decisions based on judgmental review.

Key Responsibilities
  • Process Chargebacks to recover money from merchants
  • Accept or deny merchant responses on Chargebacks processed
  • Perform various exception actions like providing provisional credit
  • Document findings for further course of action
Working in Different Queues

You will work in different queues as per standard procedures ensuring high accuracy and consistency.

Responsibilities
  • Respond to customer requests in a timely manner
  • Review potential fraud alerts to protect customers from fraud while protecting bank assets
  • Investigate claims for identifying suspicious activities and recovery opportunities
  • Determine the best course of action for resolving claims
Requirements
  • Graduation from any stream
  • Certifications if any
  • 0-2 years of experience in banking products
  • Basic knowledge of card networks, debit/credit cards, and fraud detection
  • Proficient in Microsoft Office Tools
  • Strong analytical skills, detail-oriented, and problem-solving skills
Benefits

We offer a competitive compensation package and a range of benefits to support your well-being and career development.



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