Slimming Head Team Lead
1 month ago
The Slimming Head is a crucial role at Reinforcement Consultants, responsible for leading the Slimming Department and ensuring the successful execution of weight management programs.
Key Responsibilities
- Compliance and Quality Execution: Ensure compliance with all corporate policies related to slimming and guarantee that the centre achieves quality executions according to parameters given by R&D.
- Performance Monitoring: Review the centres weight loss performance and ensure that the entire team works in coordination to improve success rate and regularity.
- Client Analysis and Planning: Collect personal, behavioural, medical, activity schedule and other relevant details of clients through the Health and Habit Analysis prior to planning weight management/slimming programs.
- Program Implementation: Ensure timely completion of zero sessions as per SOP with specific attention on doctors' meets and implement the 'DNA Slim programme' for each client.
- Data Accuracy and Client Satisfaction: Ensure 100% accuracy and completion of data feeding for each client and counsel and educate clients on appropriate diets, menu planning, and healthy methods of food preparation for weight management and maintenance of optimum health and wellness.
- Team Management and Training: Motivate, guide, and ensure achievement of individual sales and service delivery targets of the slimming team members and conduct regular meetings with the staff for sorting out grievances and taking suggestions for improvement.
- Centre Operations and Maintenance: Ensure maintenance of hygiene and cleanliness of staff, proper maintenance of all records at the Centre, and adequate stock of slimming stationery, consumables, retail, and linen.
- Performance Analysis and Improvement: Analyze one's performance through the critical study of various Service Delivery reports and accordingly strategize to improve the Slimming performance.
- Client Complaints and Feedback: Handle all client complaints and settle them judiciously and promptly, ensuring adequate informative and educational material is displayed and available in the Centre.
- Training and Development: Regularly update the Training status of the Centre slimming staff, identify Training needs, and send requisite details to R&D for planning of Regional/Corporate Trainings.
- Post-Training Implementation: Conduct Post-Training Implementation after each Slimming Training and ensure the percolation of all Training inputs at Centre level.
This role requires strong leadership skills, attention to detail, and the ability to work effectively in a team environment. If you are a motivated and results-driven individual with a passion for weight management, we encourage you to apply for this exciting opportunity.
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