MS Office Technical Support Specialist

2 days ago

Chennai, Tamil Nadu, India beBeeMicrosoft Full time ₹ 11,00,000 - ₹ 15,40,000

Technical experts wanted for MS Office support.

Job Overview

Leverage your technical expertise to provide exceptional support for Microsoft 365 product applications at a Level 2 skillset.

  • Perform application support and incident management for MS Office Suite, Adobe Acrobat, and WinZip.
  • Collaborate with internal teams and escalate complex issues as needed.
  • Develop deep knowledge of Office applications, COM add-ins, and troubleshooting techniques.
Responsibilities
  • Provide technical expertise for MS Office Suite applications.
  • Troubleshoot and resolve issues related to crashes, performance, installation, data loss, features, licensing, and deployment.
  • Support Outlook and native email clients, with expertise in delegation, shared mailbox access, PST migrations, and online archives.
  • Evaluate incidents and problems for Office 365 platforms.
  • Apply problem-solving skills to identify and solve issues quickly.
Qualifications
  • Bachelor's/Master's degree in computer science engineering/technology.
  • Professional certifications would be an added advantage.
Preferred Skills
  • Strong background in troubleshooting enterprise Windows, Mac, and iOS environments.
  • Proficient in resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment.
  • Expertise in supporting Outlook and native email clients.
  • Experience with Adobe applications is beneficial.
  • Familiarity with ITIL and Major Incident Management methodologies.
We Are Looking For A Team Player

Candidates should possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment. Strong analytical and problem-solving skills are essential.

Achieve Your Career Goals
  • Gain valuable experience working with leading-edge technologies.
  • Enhance your technical expertise and skills through ongoing training and professional development opportunities.
  • Pursue career advancement opportunities within our dynamic and innovative organization.
About Us

Our company values innovation, collaboration, and excellence. We strive to create a work environment that promotes personal growth, creativity, and job satisfaction.

Join Our Community

We look forward to receiving your application and learning about your qualifications and experiences.

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