
Travel Desk Manager
1 day ago
As a Front Desk Coordinator, you will be responsible for managing all travel-related logistics for employees and guests, alongside maintaining a welcoming and efficient reception area.
Key Responsibilities:
- Manage end-to-end travel arrangements including flight bookings, hotel accommodations, local transport, and visa processing for domestic and international travel.
- Develop and maintain strong partnerships with travel vendors, agencies, airlines, hotels, and transport providers.
- Negotiate contracts and rates with travel partners to ensure cost-effective and high-quality services.
- Monitor vendor performance and resolve any service issues promptly.
- Prepare detailed travel itineraries and manage travel documentation and reimbursements.
- Handle travel-related emergencies, rescheduling, and last-minute changes promptly and efficiently.
- Maintain records of travel expenses, vendor contacts, and travel history.
- Ensure compliance with company policies and guidelines.
- Welcome visitors, clients, and vendors with professionalism and warmth.
- Manage incoming calls, emails, and queries; direct them appropriately.
- Maintain reception area organization and ensure it reflects the company brand.
- Handle courier and mail services efficiently.
- Maintain visitor logs and security protocols.
Requirements:
- Minimum 3 years of experience with mandatory focus on Travel Desk management.
- Experience in managing travel vendor partnerships and contract negotiations.
- Excellent communication and interpersonal skills.
- Strong proficiency with travel booking systems and MS Office applications.
- Ability to multitask, prioritize, and work under pressure.
- Professional appearance and demeanor.
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