Hospitality Branch Manager Leader

2 days ago

Gandhinagar, Gujarat, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000
Job Overview

We are seeking an experienced and dynamic leader to oversee the operations, strategy execution, and team management at the branch level. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business objectives across our properties.


Key Responsibilities
  • Develop and execute branch-level operational strategies in alignment with our vision and goals.
  • Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery.
  • Monitor branch performance metrics and implement improvements to achieve business objectives.

Team Management

Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff.

Foster a culture of collaboration, accountability, and high performance.

Identify training needs and organize capacity-building initiatives to enhance team capabilities.


Guest Experience

Ensure exceptional guest experiences by upholding our service standards and addressing feedback proactively.

Handle escalated guest concerns and resolve issues to maintain brand reputation.


Budget and Financial Management

Oversight of property budgets, monitor expenditures, and ensure adherence to financial plans.

Identify cost-saving opportunities without compromising on quality or guest satisfaction.


Compliance and Standards

Ensure all branch operations comply with company policies, local regulations, and safety standards.

Conduct regular audits to maintain quality and operational consistency across properties.


Business Growth and Development

Identify opportunities for improving property performance and guest occupancy rates.

Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue.


Qualifications and Requirements

Proven experience of 4-5 years in hospitality management, with a focus on multi-property or branch-level operations.

Strong leadership and team management skills with the ability to handle large and diverse teams.

Excellent problem-solving, decision-making, and conflict-resolution abilities.

Financial acumen with experience in budgeting, cost control, and P&L management.

Exceptional communication and interpersonal skills for effective guest, team, and vendor interactions.

A bachelor's or master's degree in Hospitality Management, Business Administration, or a related field is preferred.


What We Offer

A competitive salary package with Performance Linked Incentives (PLI).

Benefits include Provident Fund (PF) and Employee State Insurance (ESIC).

Complimentary accommodation at the property.

Opportunities to work with a growing organization and make a significant impact in the hospitality sector.

Exposure to operations across pan-India properties and involvement in strategic decision-making.

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