
Regional Branch Director
2 days ago
Oversee the day-to-day operations of a branch, ensuring seamless service delivery and effective crisis management.
Key Responsibilities:- Maintain high standards of customer satisfaction and service recovery.
- Coordinate and integrate various functions to ensure efficient branch operations.
- Implement systems to monitor operational efficiency and drive improvement.
- Handle critical situations with poise and professionalism.
- Develop and maintain strong relationships with clients, suppliers, and partners.
- Fleet Administration: Ensure fleet administration aligns with company policies and monitor proper allocation to clients.
- Sales & Servicing: Drive business growth through new client acquisition and expansion of existing relationships.
- Financial Management: Prepare annual budgets, monitor fund flows, and ensure statutory compliance.
- HR & Administrative Support: Oversee branch administration, manage team performance, and implement ISO standards.
Requirements:
- Graduate or Hotel Management degree.
- MBA in Marketing or Finance is desirable.
- Minimum 10-15 years of experience in the trade, with 5-7 years as a branch head.
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