Senior Customer Service Operations Specialist

Job Role:Customer Service SpecialistAt our organization, we are seeking an exceptional Customer Service Specialist to join our team. As a key member of our customer support unit, you will be responsible for delivering top-notch customer service through various communication channels.The ideal candidate will possess excellent communication and interpersonal...

Job Title: Senior IT Support SpecialistWe are seeking a skilled and experienced Senior IT Support Specialist to join our team. As a key member of our technical support team, you will play a crucial role in providing exceptional service and support to our customers.

Job Title: Senior IT Service Management Specialist TrainerThis role is designed for a seasoned IT Service Management professional with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.The ideal candidate will oversee ITSM practices, train, mentor, and develop fresh graduates entering the IT services...

Customer Support SpecialistWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Support Specialist.Main Responsibilities:Respond to customer calls, emails, and intercom queries in a timely and courteous manner.Follow standard procedures to resolve issues or escalate them to the appropriate department.Maintain...

Job Opportunity:As a seasoned professional in customer service, you will be responsible for leading the implementation and support of SAP Customer Service solutions.Ensure seamless integration of SAP CS with other modules by collaborating closely with cross-functional teams.Develop and configure SAP CS to optimize customer service workflows, resulting in...

Job Role: Customer Engagement SpecialistThis role is responsible for maintaining and updating records of customer interactions. You will be the primary point of contact for customers, handling complaints, providing solutions, and ensuring timely resolutions.Main Responsibilities:Maintain accurate records of customer interactions, including correspondence and...

Job Title: Customer Service RepresentativeThis is a full-time on-site role for a Service Coordinator located in Gurugram. The role involves managing and coordinating service requests, liaising with service partners, and ensuring timely and effective resolution of customer issues.Responsibilities:Handle customer inquiries via phone, email, or other...

Operations Excellence SpecialistJob Summary:As an Operations Excellence Specialist, you will be responsible for leading the optimization of business processes and improving overall efficiency. This is a key role that requires strong leadership skills, strategic thinking, and the ability to drive change.Key Responsibilities:Develop and implement process...

Customer Experience SpecialistJob Overview:We are seeking a Customer Experience Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service, resolving customer complaints and issues efficiently, and collaborating with cross-functional teams to ensure customers have a smooth experience.Key...

Service Delivery ExecutiveWe seek a seasoned Service Manager to oversee service operations, ensuring timely delivery across electrical and mechanical systems.The ideal candidate will have a proven track record in managing service teams, portfolio management, subcontractor relationships, and spare parts/stock management.Must Have:- Diesel generator...