Global Operations Specialist

4 weeks ago


Bengaluru, Karnataka, India GEODIS Full time
Job Summary

We are seeking a highly skilled and experienced Global Operations Specialist to join our team at GEODIS. The successful candidate will be responsible for managing Device as a Service (DaaS) and Workstation as a Service (WaaS) requirements, as well as interacting with clients and 3PL providers to ensure seamless service delivery.

Key Responsibilities
  • Manage DaaS and WaaS service requirements, including updating MPO and ServiceNow orders.
  • Interact with clients and 3PL providers to manage service level agreements (SLAs) and ensure timely delivery of services.
  • Coordinate with suppliers for vehicle placement, pickup, delivery, device repairs, and TAT management.
  • Prepare and publish Management Information Systems (MIS) to customers.
  • Manage exception processes and review control reports to ensure accurate billing and timely resolution of issues.
Requirements
  • Bachelor's degree in Supply Chain Management or a related field.
  • At least three to five years of experience in supplier management or sourcing.
  • Fluency in English, both written and spoken.
  • Strong analytical skills and ability to analyze data and provide insights using reports and data.
  • Proficient in using MS Office and ability to learn new IT tools as applicable for business.
  • Good team player with ability to work with both internal and external stakeholders.
Preferred Qualifications
  • Good communication and presentation skills.
  • Ability to work in a multicultural environment and different time zones.
  • Knowledge of analytical tools such as BI, Cognos, Tableau, etc.
Working Time (%)

100%

Position LocationPosition Place

Asia, India, Karnataka

Location

Bangalore



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