Senior Technical Client Manager

1 week ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

About the Role: Our organization seeks a skilled professional to oversee and address technical needs for clients/customers, promoting a positive vision for our business.

Location: Goregaon, Mumbai (WFO)

Key Responsibilities:

  • Manage existing key accounts
  • Investigate and resolve complex customer issues escalated by the support desk
  • Escalate critical customer complaints and incidents, collaborating with internal teams for issue resolution and customer retention
  • Maintain accurate records of customer discussions and correspondence
  • Analyze statistics to assess customer service levels
  • Build strong client relationships to ensure retention and growth
  • Liaise with internal teams for resource allocation and project delivery on time
  • Develop new business opportunities within current clients and maximize revenue from existing accounts
  • Collaborate with internal business teams to discuss possible improvements to customer service

What You'll Need:

  • 4-5 years of experience in Customer Support/Technical


  • Mumbai, Maharashtra, India Client of Live Connections Full time

    Client Technical Advisor Join our client, a large IT Consulting organization, as a Client Technical Solutioner and play a pivotal role in designing innovative, scalable technology solutions for customers across industries. Acting as a trusted advisor, you'll collaborate closely with clients to understand their business challenges and architect tailored,...


  • Mumbai, Maharashtra, India Client of Live Connections Full time

    Customer Technology Advisor - SecurityJoin our client as a Customer Technology Advisor - Security and help shape the future of resilient, cloud-powered solutions for leading organizations. As a key member of our Go-To-Market team, you'll be the technical face of our solutions, partnering with our client's Consult and Customer Partners to drive transformation...


  • Mumbai, Maharashtra, India beBeeResponsibility Full time ₹ 10,08,000 - ₹ 16,20,000

    Technical Account Manager PositionThe ideal candidate will be responsible for managing key accounts, investigating and solving complex problems, and maintaining accurate records of discussions with customers.About the RoleWe are seeking a skilled professional to oversee and address technical needs for our clients. The job requires managing existing key...


  • Navi Mumbai, Maharashtra, India beBeeRelationship Manager Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Overview",""This role involves building and maintaining strong, profitable client relationships across Wealth Management. It demands a high level of financial acumen, business understanding, and relationship management skills.",""The ideal candidate will have:",""",""A minimum of 5 to 8 years of experience in Wealth Management or a related...


  • Mumbai, Maharashtra, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    Accounting Leadership RoleWe are seeking an experienced technical accounting professional to lead complex issues and financial reporting initiatives. As a senior manager, you will be responsible for managing multiple projects, developing and maintaining technical knowledge, and providing exceptional client service.About the PositionLead client meetings and...


  • Mumbai, Maharashtra, India Nevoxel Consulting Full time

    Job Description :-Senior Technical Solutions ManagerWe are looking for a Senior Technical Solutions Manager based in Mumbai, handling the execution of vessel retrofit projects, from technical feasibility to yard commissioning. This is a permanent, individual contributor role, ideal for a Marine Chief Engineer with a strong grounding in docking, retrofit...


  • Mumbai, Maharashtra, India M1xchange Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    Company DescriptionM1xchange is India's leading RBI-licensed TReDS platform, connecting corporates and MSMEs to Banks/NBFCs since 2017. It facilitates bill discounting through a fast and secure digital marketplace, allowing MSME suppliers to sell receivables to financiers. Transactions occur digitally when an MSME raises an invoice and the buyer validates...


  • Mumbai, Maharashtra, India beBeeTechnical Full time

    Experience the pinnacle of technical excellence as a key member of our esteemed team in the role of Client Technical Liaison.Key Responsibilities:Deliver exceptional support services to high-profile clients, tackling hardware, software, and network issues with finesse.Efficiently manage and resolve incidents and service requests, maintaining seamless...


  • Mumbai, Maharashtra, India beBeeLeadership Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job Title:Senior Client Engagement ManagerAbout the Role:This is a dynamic and challenging leadership position that requires strategic thinking, excellent communication skills, and the ability to collaborate with cross-functional teams. As a Senior Client Engagement Manager, you will be responsible for leading problem-solving efforts, connecting business,...


  • Mumbai, Maharashtra, India beBeeClientServicing Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title:Senior Client Servicing Manager