Operations Team Manager

6 days ago


Ellore, Andhra Pradesh, India beBeeLeadership Full time ₹ 12,00,000 - ₹ 16,00,000
Team Leader Operations

Job Description:

We are seeking an experienced Team Leader to oversee the daily operations of our international voice process. The successful candidate will have a proven track record in team management, performance monitoring, and coaching.

Key Responsibilities:

  • Supervise and motivate a team of voice agents to achieve targets and maintain high-quality standards.
  • Monitor and analyze team performance metrics, identifying areas for improvement and implementing corrective actions.
  • Develop and implement training programs to enhance team skills and knowledge.
  • Liaise with internal stakeholders and clients to ensure effective communication and resolution of issues.

Required Skills and Qualifications:

  • Proven experience as a Team Leader or similar role in a contact center environment.
  • Excellent leadership, coaching, and communication skills.
  • Strong analytical and problem-solving abilities.
  • Ability to work under pressure and meet deadlines.

Benefits:

Our organization offers a competitive salary and benefits package, including opportunities for career growth and professional development.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A chance to make a real impact on our customers' lives.


  • Ellore, Andhra Pradesh, India beBeeSenior Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job SummaryWe are seeking a seasoned professional to lead our team and drive operational efficiency.Develop expertise in various client offerings and workstations within areas like Fixed Income Analytics, Risk, Returns, etc.Independently support client queries, e.g. Fixed Income analytics, Returns, Terms and Conditions of Fixed Income instruments, etc.Become...


  • Ellore, Andhra Pradesh, India Cubical Operations LLP Full time

    Job Title: VAPT Manager / Sr. ManagerLocation: Mumbai / GurgaonExperience: Minimum 6 yearsJob Type: Full-timeDepartment: Cybersecurity / Information SecurityAbout the Role:We are seeking a highly skilled and experienced Vulnerability Assessment and Penetration Testing (VAPT) Manager / Sr. Manager to join our growing cybersecurity team. The ideal candidate...


  • Ellore, Andhra Pradesh, India beBeeOperations Full time ₹ 7,61,000 - ₹ 15,17,000

    Job Title: Team Operations SupervisorJob SummaryWe are seeking an experienced Team Operations Supervisor to oversee the day-to-day activities of our team. This role is responsible for driving client KPIs, maintaining attrition and shrinkage, and ensuring the smooth operation of the business.Key ResponsibilitiesDrive client KPIs and maintain high levels of...


  • Ellore, Andhra Pradesh, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Team Leader OperationsWe are seeking a skilled and experienced Team Leader to join our operations team. This role is ideal for individuals who possess excellent leadership skills, strong communication abilities, and a passion for driving team performance.Key Responsibilities:Lead and manage a team of 15–20 members, fostering a collaborative and...


  • Ellore, Andhra Pradesh, India beBeeManager Full time ₹ 60,00,000 - ₹ 75,00,000

    A Manager's Role in Team DynamicsThis position involves overseeing staff and outsourced personnel, ensuring the smooth operation of contact centre activities.Responsibilities include managing vendor relationships, processing billing, driving sales growth, maintaining service levels, resolving customer escalations, addressing complaints, and implementing...

  • Operational Manager

    6 days ago


    Ellore, Andhra Pradesh, India beBeeCustomerService Full time ₹ 85,00,000 - ₹ 95,00,000

    Job Title:Operational ManagerJob Description:We are seeking a highly skilled Operational Manager to oversee daily operations and drive business growth.Key Responsibilities:Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality.Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain...

  • Operations Manager

    4 days ago


    Ellore, Andhra Pradesh, India beBeeSupervisor Full time ₹ 12,00,000 - ₹ 20,00,000

    Job OverviewThe role of a Supervisor involves overseeing daily operations, managing team performance, and ensuring project deadlines are met. This position requires strong leadership and team management skills to maintain quality standards.Key Responsibilities:Oversight of daily operationsManagement of team performanceMaintenance of project deadlinesEnsuring...

  • Senior Executive

    5 days ago


    Ellore, Andhra Pradesh, India beBeeOperations Full time ₹ 14,86,190 - ₹ 25,11,169

    Job Title: Operations ManagerThis is a leadership role that requires managing day-to-day execution across multiple teams, including onboarding, marketing, and training.The successful candidate will oversee service level agreements, build standard operating procedures, streamline handoffs between teams, and drive measurable outcomes such as placements,...

  • Operational Manager

    5 days ago


    Ellore, Andhra Pradesh, India beBeeOperational Full time ₹ 6,00,000 - ₹ 12,00,000

    Operational ManagerThe primary objective of the Operational Manager is to design and implement efficient systems that meet business requirements. This entails creating a robust operational framework to drive productivity and accuracy, as well as ensuring regulatory compliance.Main Responsibilities:Establish organizational standards for efficiency,...


  • Ellore, Andhra Pradesh, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 30,00,000

    Overview:This is a leadership position responsible for overseeing a team of specialists in transactional tasks, ensuring quality and compliance in securities operations.Key Responsibilities: