Operations Team Manager

Job SummaryWe are seeking a seasoned professional to lead our team and drive operational efficiency.Develop expertise in various client offerings and workstations within areas like Fixed Income Analytics, Risk, Returns, etc.Independently support client queries, e.g. Fixed Income analytics, Returns, Terms and Conditions of Fixed Income instruments, etc.Become...

Job Title: VAPT Manager / Sr. ManagerLocation: Mumbai / GurgaonExperience: Minimum 6 yearsJob Type: Full-timeDepartment: Cybersecurity / Information SecurityAbout the Role:We are seeking a highly skilled and experienced Vulnerability Assessment and Penetration Testing (VAPT) Manager / Sr. Manager to join our growing cybersecurity team. The ideal candidate...

Job Title: Team Operations SupervisorJob SummaryWe are seeking an experienced Team Operations Supervisor to oversee the day-to-day activities of our team. This role is responsible for driving client KPIs, maintaining attrition and shrinkage, and ensuring the smooth operation of the business.Key ResponsibilitiesDrive client KPIs and maintain high levels of...

Job Title: Team Leader OperationsWe are seeking a skilled and experienced Team Leader to join our operations team. This role is ideal for individuals who possess excellent leadership skills, strong communication abilities, and a passion for driving team performance.Key Responsibilities:Lead and manage a team of 15–20 members, fostering a collaborative and...

A Manager's Role in Team DynamicsThis position involves overseeing staff and outsourced personnel, ensuring the smooth operation of contact centre activities.Responsibilities include managing vendor relationships, processing billing, driving sales growth, maintaining service levels, resolving customer escalations, addressing complaints, and implementing...

Job Title:Operational ManagerJob Description:We are seeking a highly skilled Operational Manager to oversee daily operations and drive business growth.Key Responsibilities:Manage a team of agents to achieve daily targets, ensuring high levels of customer satisfaction and service quality.Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to maintain...

Job OverviewThe role of a Supervisor involves overseeing daily operations, managing team performance, and ensuring project deadlines are met. This position requires strong leadership and team management skills to maintain quality standards.Key Responsibilities:Oversight of daily operationsManagement of team performanceMaintenance of project deadlinesEnsuring...

Job Title: Operations ManagerThis is a leadership role that requires managing day-to-day execution across multiple teams, including onboarding, marketing, and training.The successful candidate will oversee service level agreements, build standard operating procedures, streamline handoffs between teams, and drive measurable outcomes such as placements,...

Operational ManagerThe primary objective of the Operational Manager is to design and implement efficient systems that meet business requirements. This entails creating a robust operational framework to drive productivity and accuracy, as well as ensuring regulatory compliance.Main Responsibilities:Establish organizational standards for efficiency,...

Overview:This is a leadership position responsible for overseeing a team of specialists in transactional tasks, ensuring quality and compliance in securities operations.Key Responsibilities: