Digital Banking Specialist

We empower financial institutions to become digital innovators. Our team of experts works with top clients on exciting projects, fostering a collaborative environment where we learn and grow together every day.

We welcome candidates who share our values, possess the necessary skills, and are passionate about shaping the future of finance.

About the Role:

We seek an experienced Digital Banking Specialist with 13+ years of experience in CRM, Loan domains. If you're eager to learn new technologies and expand your knowledge base, then this opportunity will excite you.

As a Digital Banking Specialist, you'll play a vital role in ensuring that software quality assurance activities are executed efficiently and effectively, aligning with project requirements. You'll work closely with Project Managers, Developers, Business Analysts, and customer teams to ensure seamless coordination and maintain transparency through regular reporting. This is a role for individuals who are highly organized, proactive communicators, and passionate about operational excellence.

• Coordinate test execution activities based on the test strategy and plans defined by the Domain QE Lead.
• Review change requests and analysis updates to assess their impact on test plans and schedules.
• Monitor daily test progress, environment readiness, and execution blockers; escalate issues proactively.
• Support test execution including system integration testing, functional testing, regression, and UAT phases by facilitating collaboration among test pods, developers, analysts, and business users.
• Participate in daily stand-ups, sprint planning, and defect triage meetings to ensure seamless test operations.
• Work closely with Project Managers to align on timelines, risks, and milestones related to test execution.
• Own and approve the UAT kickoff by ensuring test readiness, environment stability, defect resolution, and scope completeness. This responsibility requires sound judgment, attention to detail, and a strong understanding of project quality expectations.
• Guide customer-facing UAT sessions: coordinate execution, capture business feedback, and follow up on observations and open issues.
• Maintain traceability and visibility of test coverage and progress using test management tools.
• Ensure test script repositories are organized and up to date.
• Track and report objective quality metrics, including defect trends, coverage, and readiness indicators.
• Collaborate with third-party suppliers or clients for effective defect management and resolution.
• Promote and support testing best practices within the team; ensure alignment with project-level quality goals.
• Support domain QA managers in risk identification and mitigation planning.

• Solid understanding of Software Testing Concepts, STLC, and SDLC processes with Shift-Left approach.
• Proven experience in coordinating test execution activities within complex projects, ideally in the financial, digital banking domain.
• Hands-on experience with test case preparation, test case execution, and quality reporting.
• Experience with test planning and strategy development, especially in coordination with QA Leads or domain owners.
• Experience in functional, integration, regression, and UAT testing for both Web and Mobile applications.
• Proficiency in using test management tools (e.g., Azure DevOps, Jira, TestRail) and defect tracking systems.
• Working knowledge of black-box test techniques and structured test execution approaches.
• Ability to read and query databases using SQL; scripting experience is a plus.
• Practical experience using browser developer tools (Chrome DevTools, Firefox Debugger, etc.).
• Ability to test Web Service APIs (REST/SOAP) using tools such as Postman or SoapUI.
• Skilled at reviewing system logs or crash reports to support root cause analysis.
• Exposure to automation testing tools or frameworks is a plus.
• Strong communication and interpersonal skills with the ability to work effectively with business users, analysts, developers, and project managers.
• Fluent in written and spoken English; capable of producing professional communication and reporting.
• Highly organized, proactive, and solution-oriented, with excellent analytical and problem-solving abilities.
• Comfortable managing priorities across multiple streams, handling fast-paced environments, and maintaining quality under pressure.

• Performance-Based Incentives: Your hard work doesn't go unnoticed - Enjoy a performance-based incentive as a testament to your dedication.
• Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care about your well-being.
• Birthday Leave: Take the day off on your birthday and treat yourself. We value your special moments.
• Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
• Unleash Your Potential: Develop yourself with VeriPark Academy opportunities; webinars, and in-house training sessions.
• Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
• Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.

About Us:

We are a global technology company with expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation, and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.