
WAN Network Specialist
7 days ago
We are seeking an experienced WAN Support Engineer to join our team. As a key member of our technical staff, you will be responsible for deploying and supporting WAN networks across global sites in a 24/7 rotational shift model.
The ideal candidate will have strong network troubleshooting capabilities, hands-on experience in BGP, and a proven background in WAN operations preferably from a Telecom or ISP environment.
- Key Responsibilities:
- Operate and support WAN networks across global sites in a 24/7 rotational shift model.
- Handle L2 escalations and troubleshoot incidents related to routing, switching, and WAN link issues.
- Configure and maintain BGP routing and manage changes, updates, and problem resolutions.
- Collaborate with telecom vendors and ISPs for link provisioning, troubleshooting, and escalations.
- Maintain documentation for shift handovers, ticket logs, and RCA reports.
- Ensure high network uptime and adherence to SLA targets.
Required Skills and Qualifications:
- Familiarity with ITIL processes and ticketing tools (e.g., ServiceNow, Remedy).
- Experience with MPLS, OSPF, QoS.
- Exposure to enterprise monitoring tools like SolarWinds, Nagios, or PRTG.
- Ability to create and update network diagrams and SOPs.
Benefits:
This is an exciting opportunity to work on critical engagements and develop your skills in WAN operations. The role demands strong network troubleshooting capabilities, hands-on experience in BGP, and a proven background in WAN operations preferably from a Telecom or ISP environment.
Work Model: 24/7 Rotational Shifts (Including Night Shifts)
Certification Required: CCNA
Preferred Industry: Telecom / ISP / Global NOC Support
Notice Period: Immediate to 15 Days (Preferred)
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