Sales Promotional Activities Specialist

2 weeks ago


Noida, Uttar Pradesh, India beBeeCRM Full time ₹ 15,00,000 - ₹ 20,00,000
Customer Relationship Manager

We are seeking a highly motivated Customer Relationship Manager to join our team. The ideal candidate will have excellent communication skills, a strong understanding of CRM principles, and the ability to execute SSI improvement plans to ensure highest level of customer satisfaction.

The successful candidate will be responsible for implementing customer sales complaint management systems, establishing and maintaining right CRM tools, and assisting in the development of customer care business processes.

The role requires identifying weaknesses and making suggestions to improve promotional activities/customer satisfaction, ensuring that all processes follow Maruti standards, and complete delivery process for customers as per Maruti standards.

Key Responsibilities:

  • Implement customer sales complaint management system
  • Establishes and implements the right CRM tools
  • Assists in the development of customer care business processes
  • Maintains contact record for customer analysis
  • Resolves customer complaints expeditiously

Requirements:

  • Strong understanding of CRM principles
  • Excellent communication skills
  • Ability to execute SSI improvement plans

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