IT Lifecycle Management Expert

6 days ago

Hubli, Karnataka, India beBeeAsset Full time ₹ 12,35,408 - ₹ 17,12,619
Job Title: IT Asset Management Specialist

We are seeking a highly skilled IT Asset Management Specialist to join our team.

  • This individual will be responsible for managing and optimizing our IT asset lifecycle using ServiceNow platform.

Key Responsibilities:

Hardware Asset Management (HAM):

  1. Implement and maintain the ServiceNow HAM module.
  2. Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets.
  3. Establish workflows for asset requests, approvals, deployments, and returns.
  4. Maintain an accurate Configuration Management Database (CMDB) for hardware assets.
  5. Develop asset audit processes to ensure data accuracy and compliance.

Software Asset Management (SAM):

  1. Configure and maintain the ServiceNow SAM module.
  2. Track and manage software licenses, subscriptions, and usage across the organization.
  3. Ensure compliance with software licensing agreements and avoid audit risks.
  4. Optimize software spending by identifying unused licenses and ensuring efficient allocation.
  5. Generate compliance and usage reports for stakeholders and audits.

Required Skills and Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
  • 5-7 years of experience in IT Asset Management.
  • Hands-on experience with ServiceNow HAM and SAM processes & modules.
  • Knowledge of ITIL processes, especially asset and configuration management.
  • Experience with CMDB configuration and management.

Benefits:

  • Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages.
  • Implement and configure SAM and HAM modules to meet organizational needs.
  • Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies.
  • Strong understanding of software licensing models (e.g., perpetual, subscription, SaaS).
  • Proficiency in ServiceNow administration, including workflow configuration and customizations.

Certifications (Preferred):

  • ServiceNow Certified Implementation Specialist – HAM or SAM.
  • ITIL Foundation Certification.
  • Certified Asset Management Professional (CAMP) or similar.

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