Food Service Operations Manager

10 hours ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000

In a decade, we have seen significant advancements in the cafeteria services sector. Our innovative technology has streamlined operations across the globe and multiple industries.

We operate on four core pillars – great people, great food, great experience, and greater good. These pillars serve as our foundation and are reflected in our work culture, characterized by humility and hard work.

As Associate Relationship Manager, your primary responsibility will be to oversee a team of frontline Partner associates. You will also coordinate various tasks related to food production planning, engineering, and front-of-house services. It is crucial to ensure all activities comply with Health & Safety and Food Safety regulations.

You will exercise general responsibilities to facilitate efficient contract organization, aligning with contractual terms and conditions. Your focus will be on enhancing the overall customer experience through effective management and service delivery.

If you possess the required skills and wish to make an impact in the world of food and technology, please consider this opportunity. Promote a positive work culture and ensure punctual delivery of high-quality service.

Prioritize client retention and demonstrate a passionate commitment to delivering quality service to both clients and employees. Adhere to legislation and follow all rules and regulations outlined in the client handbook, ensuring service deliverables, hygiene, health, and safety standards are met.

Manage vendor rotations and plan operations for assigned clients. Ensure expertise in food service, technology, and people management to guarantee smooth operations.

Demonstrate proven leadership experience, successfully managing teams in dynamic environments. Have knowledge of HSEQ standards, with a Basic Food Hygiene certification. Possess financial acumen and proficiency in relevant applications to ensure operational efficiency.

Show agility and adaptability, thriving in fast-paced and evolving work environments. A minimum of 3 years of industry experience is required, along with a Graduate/Diploma in Hotel Management. Be available for a 6-day workweek and willing to travel within city limits as needed.

Key Objectives:

  • Lead and oversee a frontline Partner team
  • Coordinate food production planning, engineering, and front-of-house services
  • Ensure compliance with Health & Safety and Food Safety regulations
  • Foster a positive work culture
  • Prioritize client retention
  • Deliver quality service to clients and employees

Required Skills and Qualifications:

  • Expertise in food service, technology, and people management
  • Proven leadership experience in dynamic environments
  • Knowledge of HSEQ standards and Basic Food Hygiene certification
  • Financial acumen and proficiency in relevant applications
  • Agility and adaptability in fast-paced environments
  • Minimum 3 years of industry experience and Graduate/Diploma in Hotel Management

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