Director of Food Service Operations

1 day ago


Bengaluru, Karnataka, India beBeeOperations Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Operations Director

We are seeking a seasoned leader to spearhead our food service operations across multiple locations. The ideal candidate will possess extensive experience in large-scale food service or hospitality operations and a proven track record of delivering growth, efficiency, and innovation.

Key Responsibilities:
  • Develop and execute the operational strategy for food services aligned with company goals and client requirements.
  • Lead large-scale multi-site food operations, ensuring consistent service quality, compliance, and cost-efficiency.
  • Drive innovation in service delivery, menu development, and customer engagement to maintain competitive advantage.
  • Build and nurture strong relationships with key clients, senior stakeholders, and business partners.
  • Act as the escalation point for client issues, ensuring timely resolution and maintaining high satisfaction.
  • Provide leadership to regional managers, operations managers, culinary heads, and support teams.
  • Foster a culture of accountability, continuous improvement, collaboration, and employee engagement.
  • Own P&L responsibility for the food services division or portfolio.
  • Ensure strict adherence to all food safety regulations, certifications, and internal policies.
Requirements:
  • Bachelor's or Master's degree in Hospitality Management, Business Administration, Food Technology, or related field.
  • 12-15 years of progressive experience in food services operations or hospitality, with at least 5 years in a senior leadership role managing multi-location operations.
  • Proven experience managing large teams and complex operational environments.
  • Strong strategic thinking and business acumen with P&L ownership.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Expertise in food safety standards, regulatory compliance, and quality assurance.
  • Financial management skills including budgeting, forecasting, and cost control.


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