Implementation Strategy Lead
1 day ago
Overview:
DBSync is a leading provider of data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications.
We provide innovative and next-generation data integration products that help our employees cultivate their creativity and sense of belonging.
Job Summary:
We are looking for an Implementation Lead who will drive the implementation strategy for DBSync, partnering across the organization for optimal experience for our customers.
The ideal candidate is a thought leader, consensus builder and an integrator of people and process.
Duties and Responsibilities:
- Manage, Coach and mentor Implementation team.
- Accountable for customer satisfaction during and post-implementation.
- Ensure excellent usage of the product capabilities before handing over to the Support team.
- Review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.
Requirements:
- Experience in customizing Salesforce or Microsoft Dynamics.
- Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more.
- 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects.
- Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.
- Team Management experience.
- Excellent oral & written communication skills.
Salary Range: ₹1,200,000 - ₹1,800,000 per annum
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