Implementation Strategy Lead

1 day ago


Bengaluru, Karnataka, India DBSync Full time

Overview:

DBSync is a leading provider of data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications.

We provide innovative and next-generation data integration products that help our employees cultivate their creativity and sense of belonging.

Job Summary:

We are looking for an Implementation Lead who will drive the implementation strategy for DBSync, partnering across the organization for optimal experience for our customers.

The ideal candidate is a thought leader, consensus builder and an integrator of people and process.

Duties and Responsibilities:

  • Manage, Coach and mentor Implementation team.
  • Accountable for customer satisfaction during and post-implementation.
  • Ensure excellent usage of the product capabilities before handing over to the Support team.
  • Review all Implementation project plans, identify and mitigate the risks and work with the project managers/Leads to manage them closely for successful Go Lives.

Requirements:

  • Experience in customizing Salesforce or Microsoft Dynamics.
  • Experience in integrating these systems with other applications like QuickBooks, NetSuite, Business Central, F&O and more.
  • 6+ years of hands-on experience in SAAS product implementation and delivering multiple and complex projects.
  • Candidates having enterprise software background in the initial career phase and gradually moved to the Implementation role.
  • Team Management experience.
  • Excellent oral & written communication skills.

Salary Range: ₹1,200,000 - ₹1,800,000 per annum



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