
Senior Learning Development Specialist
2 weeks ago
About Technical Training
Today, thousands of companies around the world trust Zscaler to make the cloud a safe and enjoyable place to do business. We were founded in 2007 with a mission to accelerate digital transformation so enterprises can be more agile, efficient, resilient, and secure.
The Zscaler Zero Trust Exchange platform protects customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. This pioneering AI-powered platform is found in our SASE and SSE offerings, giving you unparalleled visibility and control over your network security.
We're looking for an experienced technical trainer to join our Cyber Academy team. Reporting to the Manager, Technical Training Delivery, you'll be responsible for:
- Instructing Zscaler technical courses and certifications online and in-class with professionalism and effective techniques
- Configuring and troubleshooting Zscaler training environments, including Zero Trust Exchange, Cloud Protection solutions, and network services, while managing remote labs, configuring student pods, and resolving issues
- Managing class rosters, track attendance, and collect post-class surveys
- Providing support and assistance to students as needed
- Delivering training onsite or virtually, with up to 90% travel, including remote locations in India, and flexibility across APJ time zones
Minimum Qualifications:
- 4+ years of experience in technical training
- Detail-oriented with the ability to tailor training to the target audience
- Ability to mentor and influence effectively
Preferred Qualifications:
- Experience as a technical instructor in network security, cloud, or SaaS technology
- Bachelors degree in a technology major with a minor in communications, or equivalent technical/communications certifications
- Strong classroom skills: presentation, listening, engagement, cultural sensitivity, and understanding
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