Highly Skilled IT Support Specialist
1 day ago
At Hatch, we are seeking a highly skilled IT support specialist to join our digital group in Gurgaon, India.
About the RoleThis is an exciting opportunity for a motivated and detail-oriented individual to provide technical support for all enterprise systems and software components in a complex mission-critical environment.
Responsibilities- Provide technical support for all enterprise systems and software components in a complex mission-critical environment.
- Manage, support, and resolve complex software, vendor, and proprietary technical issues.
- Monitor applications, application servers, document and analyze problems, and publish maintenance schedules.
- Identify and resolve medium to highly complex production problems for support of applications.
- Perform regular security monitoring to identify any possible intrusions.
- Bachelor's degree or equivalent combination of education, training, or work experience.
- Minimum 3-5 years' experience in the Information Technology field.
- 3 years hands-on experience in application administration and operational systems support (day-to-day operations including installation, upgrade, configuration, trouble shooting, debugging, patching).
- Excellent problem-solving/analytical skills and knowledge of analytical tools.
- Display and execute logical and complex troubleshooting methods.
- Excellent verbal, written communication, and ability to work well with others.
- Teamwork: Working together to achieve organizational and team goals.
The estimated salary for this role is ₹800,000 - ₹1,200,000 per annum. We also offer a flexible work environment, long-term career development, and opportunities for innovation partnerships, teamwork, and professional growth.
About HatchHatch is a global professional services firm that delivers innovative solutions to the mining, energy, and infrastructure sectors. With over 65 years of business and technical expertise, we have built a reputation for delivering practical solutions that are safe, innovative, and sustainable.
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