Customer Success Associate

2 weeks ago


Panvel, Maharashtra, India Mentocare Edutech Pvt Ltd Full time
About Our Coaching Institute

Mentocare Edutech Pvt. Ltd. is a pioneering educational organization dedicated to transforming education.

We are seeking a skilled Customer Success Associate to expand our reach and drive admissions for our IIT-JEE, NEET, CET, and 8th to 12th board preparations.

Job Description

This role involves lead generation through understanding prospective students' needs and interests.

The ideal candidate will have excellent verbal communication skills in English, Hindi, and Marathi.

The Customer Success Associate will be responsible for contacting parents, introducing our coaching programs, and persuading them to visit our institute.

The associate will maintain accurate daily reports of calls, interactions, and outcomes.

Requirements
  • A minimum of 1 year of tele calling or customer service experience (preferably in education or coaching).
  • Strong persuasion and negotiation abilities.
  • Results-oriented and goal-driven mindset.
What We Offer

We offer a competitive salary package of ₹4,00,000 - ₹6,00,000 per annum.

Lucrative performance-based incentives.

Opportunities for career advancement within the organization.

How to Proceed

If you're passionate about helping students achieve their academic goals, we'd love to hear from you.

Send your resume with relevant experience to us for further evaluation.



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