
Accounts and Financial Recovery Specialist
4 days ago
Job Title: Accounts and Financial Recovery Specialist
Job Overview:This role is responsible for supporting the company's billing and accounts receivable operations.
Key Responsibilities:- Billing and Invoicing: Generate accurate monthly invoices for subscriptions and usage, ensuring prices, discounts, and taxes are correctly applied.
- Collections: Send reminders, follow up on payments, record promises to pay, and escalate risks to the team. Support simple payment plans after internal approval.
- Cash Application and Reconciliations: Download daily settlements from payment gateways and banks, apply receipts to the right invoice, and clear short payments or unknown receipts within the agreed timeline.
- Taxes and Compliance: Assist in creating Goods and Services Tax (GST) compliant invoices, manage e-invoicing and the e-invoice reference number, verify Tax Deducted at Source (TDS) details and collect certificates.
- Usage and Partner Pass-Throughs: Collate monthly usage from systems and partner portals, match partner costs to customer billing, and flag any gaps that affect margins.
- Reporting and Month-End Close: Update weekly reports on collections health, aging of unpaid invoices, and open disputes. Prepare month-end schedules, including lists of unapplied cash and disputes.
- Graduation required; Finance specialisation preferred
- 0–2 years in billing, accounts receivable, or collections (internships count)
- Basic understanding of invoicing, GST, e-invoicing, and TDS is a plus
- Strong Excel/Google Sheets skills; comfortable using accounting tools and a customer relationship management system (e.g., Salesforce)
- Clear written and verbal communication; firm yet customer-friendly approach to collections
The ideal candidate will be detail-oriented, organised, dependable, and eager to learn.
Success metrics: On-time billing and invoice accuracy, percentage of payments collected by due dates, average days taken to collect payments, aging of unpaid invoices, number of disputes, and amount of receipts not yet matched to invoices.
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