Operational Excellence Specialist

7 days ago


Delhi, Delhi, India Yulu Full time

About Yulu:
A Leading Shared Electric Mobility Technology Player

We are purposeful and dedicated to making mobility accessible, affordable, environmentally sustainable, and inclusive. Over the past five years, we have created a strong positive impact in several cities thanks to our smart vehicles, robust technology stack, and deep stakeholder partnerships.

We are excited to welcome people with high integrity, commitment, the ability to collaborate and take ownership, high curiosity, and an appetite for taking intelligent risks. If our mission sparks your interest and you'd like to join a passionate team committed to transforming how people commute, work, and explore their cities - Come, be part of the #Unstoppable Yulu tribe.

Our Mission

This role is perfect for someone who wants to make a real impact on the operations side. As an Operational Excellence Specialist - City Operations, you will serve at the Control room of Yulu and be a part of the Monitoring team responsible for the day-to-day operations of the Yulu bikes at the field. You will also come up with innovative ways to implement/strategize new operational processes to improve operational efficiency.

Key Responsibilities

  • Running day-to-day operations and implementing the strategy for the City Operations.
  • Understanding every process deeply and implementing new processes for optimization and increasing efficiency.
  • Coordinating & leading with fields' team and constantly evaluating the field operations, implementing the standard operating procedures (SOPs), taking corrective actions, and strengthening the position of Yulu.
  • Driving projects to maximize the quality of bikes available in the field.
  • Understanding repair & maintenance and innovating solutions for proactive maintenance of bikes on road.
  • Being part of the control room team to drive operational efficiency on ground.

Requirements

  • Good communication skills in English (mandatory).
  • 1-3 years of experience in managing operations and field staff.
  • Looking for a smart candidate who can adapt with changing dynamics on ground.
  • E-Commerce, Logistics, Mobility background preferred.
  • Open to work in night shift and 6 day working.

Your Benefits

  • A friendly culture where you are encouraged to share ideas and opinions.
  • A journey that will challenge and reward you in multiple ways.

Estimated Salary: ₹8,00,000 - ₹12,00,000 per annum



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