Content Quality Manager, Amazon Music

4 weeks ago


Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

About the Role

At ADCI MAA 15 SEZ, we are revolutionizing the way fans, artists, and creators connect through immersive audio entertainment experiences. As a Content Quality Manager, Amazon Music, you will play a key role in delivering high-quality digital content that resonates with audiences worldwide.

Key Responsibilities

  • Lead a team of quality specialists to ensure seamless delivery of digital content across various platforms.
  • Develop and implement process improvements to enhance productivity and quality.
  • Collaborate with cross-functional teams to build and improve tools and technology that support the content quality process.
  • Define, measure, and present key operating metrics to senior management.
  • Manage stakeholder communication and requirements to ensure seamless execution of content quality initiatives.

Requirements

  • Graduate degree with 8+ years of experience in managing people and process excellence.
  • Proven track record of meeting and exceeding high service delivery standards.
  • Experience in driving process improvement and productivity enhancement.
  • Strong working knowledge of business applications, web search, and metrics development.

About Us

At ADCI MAA 15 SEZ, we are passionate about delivering exceptional customer experiences through innovative audio entertainment solutions. Join our team to be part of a dynamic and fast-paced environment that values creativity, collaboration, and excellence.



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