Content Risk Team Manager, Amazon

3 weeks ago


Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time

We are seeking a highly skilled Content Risk Team Manager to join our Kindle Books Self-Publishing Operations team at ADCI MAA 15 SEZ. This role will involve leading and supervising a team of reviewers and specialists, ensuring the quality and integrity of our content.

Key Responsibilities:

  • Lead and supervise a team of reviewers and specialists.
  • Carry out supervisory responsibilities in accordance with the organization's policies and procedures.
  • Accountability for setting and meeting team operational goals.
  • Assign and direct work; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
  • Develop and roll-out Standard Operating Procedures, especially related to new process creation.
  • Leverage technology and process innovation to bring continuous improvement to the operation.

Requirements:

  • 4+ years of operational and/or retail management experience.
  • 2+ years of team management experience.
  • Knowledge of Microsoft Office products and applications at an advanced level.
  • Experience with operations, risk, and fraud investigations is preferred.
  • Experience with six sigma tools and Lean techniques is also preferred.

Location:

We are open to hiring candidates to work out of one of the following locations: Chennai, TN, IND.



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