Technical Director of Customer Experience

4 days ago


Aurangabad, Maharashtra, India beBeeCustomer Full time US$ 1,50,000 - US$ 2,00,000

Job Title: Senior Manager, Customer Support Engineering

Job Overview

We're seeking a visionary leader to establish and scale a high-performing support team for our rapidly expanding business. As a key member of our organization, you'll drive strategy, lead cross-functional teams, and ensure exceptional customer experiences through technical expertise, data-driven decision-making, and operational excellence.

Key Responsibilities:
  • Over 10 years of experience in technical support/customer success, including at least 2 years of leadership experience
  • In-depth understanding of SaaS and enterprise technology (APIs, integrations)
  • Proven leadership and customer-centric mindset with experience using support tools
Work Environment

As a key contributor to our organization, you'll work in a dynamic environment that requires adaptability and flexibility. Our team is passionate about delivering outstanding customer experiences, and we're looking for someone who shares our vision.



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