
Sales Operations Director
3 days ago
Overview:
Our Learning Center seeks a skilled and experienced Center Manager to lead our operations.
Key Responsibilities:
- Team Performance Enhancement: Establish metrics, conduct regular evaluations, provide coaching and training to improve team skills.
- Process Optimization: Continuously enhance the sales process, identify areas for improvement, and implement streamlined approaches for greater efficiency.
- Customer Engagement: Oversee the management of customer relationships, ensuring high satisfaction and retention.
- Lead Conversion Maximization: Maximize conversion of leads to enrollments.
- Marketing Collaboration: Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities.
- Data Analysis and Insights: Generate regular reports on sales performance, enrollment data, and key metrics, providing actionable insights to senior management.
- Operational Compliance: Ensure adherence to quality standards, regulatory requirements, and company policies within the center sales operations.
- Content Expertise: Understand the content development process and work with educational content across all levels.
- Collaboration and Partnership: Work closely with senior faculty, freelancers, and global industry leaders.
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