
Senior Technical Specialist
2 weeks ago
Job Opportunity:
We are seeking a seasoned technical expert to support the implementation and maintenance of our billing, revenue, and configuration platforms. The ideal candidate will possess strong skills in SQL and Python programming languages.
Main Responsibilities:
- Assist in the design, configuration, and deployment of the billing, revenue, and configuration modules to meet business requirements.
- Provide ongoing technical support for the platform, addressing issues, performing updates, and optimizing performance.
- Work with integration teams to ensure smooth connections between the platform and enterprise systems, such as ERP, CRM, and payment gateways.
- Develop and maintain custom workflows to automate business processes within the platform, enhancing functionality and efficiency.
- Create and maintain reports to provide insights and support decision-making for the team.
- Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
- Analyze, transform, and manage data flows between the platform and other systems using SQL and Python.
- Support automation and accurate reporting within the revenue platform to comply with industry regulations and standards.
- Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of platform tools.
- Maintain detailed technical documentation for workflows, configurations, and processes to support system knowledge sharing.
- Monitor system health, identify areas for improvement, and implement solutions to enhance the reliability and efficiency of platform components.
Required Skills and Qualifications:
- 7+ years of experience in technical roles, with at least 4+ years working with similar platforms.
- Expertise in two or more of the following areas: billing, revenue, and configuration.
- Strong foundation in SQL for data queries and analysis.
- Proficiency in Python for scripting, automation, and data handling.
- Deep understanding of platform configurations, workflows, and APIs.
- Prior development experience with Salesforce is a plus.
- Familiarity with integrating platforms with ERP, CRM, and payment systems.
- Experience with industry regulations and standards related to revenue recognition.
- Strong analytical skills and ability to troubleshoot technical issues and deliver timely solutions.
- Exceptional interpersonal skills to work effectively with cross-functional teams and stakeholders.
Certifications:
- Billing Certification
- Revenue Certification
- Configuration Certification
About Us:
We offer a collaborative and innovative work environment where you can apply your skills and expertise to drive business success. We are committed to providing opportunities for growth and development, and we value diversity, equity, and inclusion.
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