Travel Solutions Specialist

4 weeks ago


Mumbai, Maharashtra, India Etraveli Group Full time

About Etraveli Group

Etraveli Group is the leading global company for travel technology solutions and fulfillment capabilities. We provide complex solutions for online flight sales, connecting millions of flights and travelers worldwide. Our consumer brands include Mytrip, GoToGate & Flight Network, and we partner with companies like Booking.com, Skyscanner, and Google Flights.

As a team of over 2500 passionate professionals, we strive to simplify the world for our customers and empower our people. Our diverse team is based in major offices in Sweden, Canada, Greece, India, Poland, and Uruguay.

About the Role

The Ancillary Team is responsible for manually assigning ancillaries via airlines' websites and portals. This role may also involve contacting airlines and providers for backend transactions, as well as processing refunds via our internal tool. GDS skills are considered a benefit, and we welcome candidates with a multi-function background in Back Office.

Requirements

  • Freshers and non-travel background experience are welcome.
  • Excellent written and verbal communication skills in English are essential.
  • Ability to work in rotational shifts, including night shifts, is required.
  • Previous work experience in the Travel field is considered a benefit.
  • GDS knowledge is an additional benefit.
  • Qualification: Undergraduate - Diploma / HSC pass (10+2) is required.

Soft Skills

  • Analytical and data-driven thinking are essential.
  • Ability to manage change and work under pressure is required.
  • Self-driven, proactive, and results-oriented approach is necessary.
  • Good attention to detail is essential.
  • Well-organized, persistent, and multitasking skills with good time management are required.


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