IT Service Delivery Specialist

IT Support SpecialistOur organization is seeking a skilled IT support specialist to provide level 2 assistance to business users.Key Responsibilities:Identify, classify, and resolve incidents efficiently.Follow established support processes and best practices.Collaborate with cross-functional teams for seamless service delivery.Required Skills:Hands-on...

Service Delivery ExcellenceWe are seeking a seasoned professional to establish and lead our complete service delivery system from the ground up. This key role is ideal for an experienced ITSM delivery expert who can design, implement, and manage end-to-end service delivery frameworks.Key Responsibilities:Develop and standardize processes, SLAs, and best...

Job TitleAs a Process Associate, you will be part of our dynamic team responsible for delivering exceptional services to clients. The role involves working with various stakeholders to ensure seamless processes and timely delivery of projects.Your key responsibilities will include:Analyzing client requirements and developing process improvementsCollaborating...

Job OpportunityThe ideal candidate will oversee and manage service operations, ensuring timely and efficient service delivery across electrical and mechanical systems. They will have a proven track record in managing service teams, portfolio management, subcontractor relationships, and spare parts/stock management.Responsibilities:Portfolio Management:...

At Coats, we are seeking a customer-focused professional to provide support to our customers across the country.The ideal candidate will proactively build strong relationships and promote digital solutions to enhance overall service and satisfaction.Handle customer inquiries, explore needs, and collaborate with commercial teams to maximise sales...

Job Summary:">This is a dynamic role that requires a seasoned IT service management professional with over 10 years of experience in managing IT service delivery, process governance, and continual improvement.The ideal candidate will oversee IT service management practices, train, mentor, and develop fresh graduates entering the IT services field.">About the...

Technical Services LeaderThe Technical Services department is a key component in achieving service targets and driving growth in international markets. As the leader of this department, you will be responsible for shaping the service strategy to meet business objectives.This role requires strong leadership skills, including team management and ensuring...

Project Manager Lead">You will lead project teams to deliver IT services successfully.">This role combines leadership in project delivery management responsibilities, fostering a high-performance culture and ensuring teams are engaged, skilled, and aligned with project and organizational objectives.">The Project Manager Lead will lead and oversee the...

Job Description:The IT Help Desk Specialist Level 2 plays a pivotal role in providing technical support and troubleshooting services to clients. The individual will be responsible for providing L2 support for Windows & Mac platforms, troubleshooting complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Technical...

We are seeking a dedicated Delivery Professional to join our organization. This role is responsible for the safe and efficient delivery of products to customers, ensuring excellent customer service and timely completion of tasks.Key Responsibilities:Deliver products to customers in a safe and secure manner, handling items with care and respect.Provide...