Manager of Key Client Relationships
2 days ago
Role: Senior Account Manager – Client Servicing
Job Summary:
We are seeking an experienced Client Relationship Manager to oversee the development of our client base and maintain high-quality service standards.
The ideal candidate will have a strong background in account management, excellent communication skills, and the ability to build long-term relationships with clients.
- Manage client relationships and ensure their satisfaction with our products and services.
- Develop and implement strategies to retain existing clients and identify new business opportunities.
- Collaborate with internal teams to deliver projects on time and address client concerns.
- Monitor and analyze client feedback to improve services and grow the business.
- Prepare reports and presentations for clients and stakeholders.
- Stay up-to-date with industry trends and best practices in client servicing and account management.
Requirements:
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 3+ years of experience in client-facing roles, preferably in marketing or advertising agencies.
Key Skills:
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Proficiency in Microsoft Office, including Excel and PowerPoint.
- Knowledge of digital marketing, social media, and online advertising is a plus.
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