Customer Engagement Strategist
7 days ago
We are seeking a highly skilled Customer Engagement Strategist to join our team at Choko La (Cosmic Kitchen Pvt. Ltd.). As a Customer Engagement Strategist, you will play a key role in developing and implementing strategies to drive sales revenue and improve customer engagement.
The ideal candidate will have a strong background in sales and customer service, with excellent communication and interpersonal skills. You will be responsible for forecasting, planning, and achieving sales revenue, as well as developing new business opportunities through various routes to market.
We are looking for someone who is proactive, results-driven, and able to work in a fast-paced environment. If you are a motivated individual with a passion for sales and customer engagement, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Forecasting and planning sales revenue
- Maintaining and developing long-lasting relationships with clients
- Developing new business opportunities through various routes to market
- Following up and following through on leads via mail or phone or face-to-face meeting
Required Skills and Qualifications:
- Lead generation
- Good communication skills
- Market updates
- Expertise in upselling
- Pleasant personality
Preferred Qualifications:
- Minimum graduate or postgraduate degree
- 4-5 years of experience in sales and customer service
- Experience in retail or hospitality industry
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