Oracle Cloud HCM Technical Specialist

The ideal candidate will act as a Cloud Technical Specialist, possessing broad knowledge and deep domain expertise within the Oracle Human Capital Management Suite.

Key Responsibilities:

• Production support project experience – understanding issue management process, deployment process, upgrades testing etc.
• Should be able to interact with both offshore and onshore client engagements which involve implementation/support of Oracle HCM Cloud modules.
• Overall 8+ years of ERP implementation experience with minimum 4+ years of hands-on experience with Oracle HCM functional (Any two modules - Global HR, Learning, Recruiting, Talent Management, Compensation, Benefits, Payroll, OTL)
• Cloud technical expertise with Oracle Cloud Human Capital Management in two or more of the following modules: Core HR, OTL, Recruiting (Fusion), Learning, Benefits, Performance Management, Goals, Talent Management.
• Responsible for resolving production tickets, patch testing, change requests. Also responsible for requirement analysis and documentation of the respective Oracle environment including engagement with the Oracle customer and developer base.
• Technical analysts shall have 3-4 hours of overlap with the Client's Oracle Team.
• Working collaboratively on configurations, bug-fixes, quarterly patch testing and quality assurance prior to change deployment of the respective Oracle environment in compliance with established standards.
• Working collaboratively on managing the System Admin and Security Environment of the Oracle instance as designated by role and persona; key super-permissions for the Oracle environment, patch management, POD (instance) management and provisioning, system configuration, and risk management, role / persona security management and definition, risk management, and system configuration to maintain a secure environment.
• Should be able to perform unit test all high-level functionality including staging test scenarios and do unit test all technical objects prior to delivery to client by documenting test results.
• Should develop runbooks for all technical objects and analyze and resolve technical queries during tickets resolution by providing functional guidance to technical team.

Essential Skills:

• For HCM Tech Leads- At least 2 full lifecycle implementations of Oracle HCM as a Technical lead and minimum one production support project experience.
• Willing to work on challenging production support projects.
• Must have efficient and effective communication skills both written and verbal and be able to comfortably engage directly with clients on detailed technical discussion.
• Experience in working with Onshore/NSA/Offshore model.
• Should have experience in fast formula creation and maintenance, HCM data loader, payroll batch loader, HCM spreadsheet data loader and custom role development and cloud system administration services.
• Should have experience in BI publisher (RTF design/e-text/scheduling/parameter handling/bursting/backup and migration of reports to different pods).
• Visual builder studio experience with extending application pages and migrating changes between instances. Knowledge of visual builder studio (VBS) is must.
• Should have experience in additional reporting tools: HCM extract/OTBI/analysis dashboard.
• Should have experience in transformation formula and automating the inbound loads into HCM using HDL.
• Experience in sysadmin activities, code deployment process and quality assurance.
• Experience with creating and moving changes via migration sets.
• Should have experience in extending cloud through the personalization layer.
• Communication skills must be excellent.
• Must be willing to work late nights of IST (to overlap with Client IT Team)- on a need basis.

Personal Qualities:

• Should understand business objectives and organization structure.
• The candidate must have strong work ethics, trustworthiness and self-confidence.
• The candidate should work accurately with good attention to detail by maintaining confidentiality and integrity.
• Ability to work under pressure to achieve multiple daily deadlines for client deliverables, with a mature approach.

Preferred Skills:

• Should be familiar with agile methodology.
• Should possess good interpersonal and communication skills.
• Should have a positive attitude.
• Ability to learn new technologies.
• Understanding of SOAP, REST APIs.
• Working knowledge of oracle integration cloud & visual builder cloud service.