Telecommunications Network Support Specialist

1 week ago

Thrissur, Kerala, India beBeeTelecom Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Title: Mitigation Support Professional

Job Description

We are seeking a dedicated professional to provide remote troubleshooting support via Nokia OSS and guide field crews during site activities. This role is critical in ensuring smooth R&M execution, RTWP mitigation, KPI monitoring, SCOP reporting, and effective coordination with on-ground teams.

This position plays a crucial role in ensuring the stability and performance of our network infrastructure. As a Mitigation Support Professional, you will be responsible for providing real-time RTWP troubleshooting support during site activities.

  • Login to Nokia OSS for: RTWP logs, lock/unlock radios, parameter checks, and troubleshooting commands.
  • Guide crews to resolve RTWP imbalance, PIM issues, and uplink interference.
  • Support R&M troubleshooting – radios, baseband, RET, fiber, MW, and RF jumpers.
  • Coordinate with Carrier Switch team for software load, commissioning, and integration.
  • Monitor KPIs post-commissioning to validate site stability and performance.
  • Prepare SCOP reports (Excel/PPT) including KPIs, RTWP logs, alarms, and troubleshooting steps.
Required Skills and Qualifications

To succeed in this role, you will need:

  • Strong knowledge of 4G LTE & 5G NR technologies.
  • Proficiency with Nokia OSS operations.
  • Expertise in RTWP/PIM troubleshooting and external interference mitigation.
  • Hands-on experience with RET troubleshooting, RF paths, microwave links, and fiber.
  • Familiarity with spectrum analyzers and filters for interference hunting.
Additional Skills Preferences

In addition to the above skills, we also prefer candidates with:

  • Hands-on with Anritsu or equivalent interference-hunting tools.
  • Exposure to multi-vendor environments (Ericsson, Samsung, etc.).
  • Familiarity with Python/SQL/dashboarding tools for KPI/RTWP tracking.
  • Prior experience in NOC or operator environments.

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